Support

Help for creating, exporting, and publishing.

Use the guidance below to identify the right support path. Reach us at bd@appstare.net and we typically reply within 1–3 business days.

Return to templates

Account and project access

Include the account email and project name, but never send passwords or private App Store Connect keys.

Export and rendering

Include the template, language, device size, affected slide, and a screenshot of the problem.

App Store Connect publishing

Include the release ID, app, version, locale, and the visible error. Do not attach a .p8 private key.

Privacy and deletion

Requests to access, export, or delete account data will use the verified account email.